Proxy Grove
Skip to content
Network status

Proxy Grove Network Status & Service Health

Monitor Proxy Grove network health, platform availability, service incidents, and maintenance updates in one place.

This page is the public operations view for Proxy Grove. Use it to see published component health, active incidents, and maintenance notices before you change a working integration or open a support ticket.

Network health

Current platform status

The banner below is bound to the monitoring feed. It stays in awaiting monitoring until that feed publishes a real state. It will not show a hardcoded Operational label.

Read the banner first, then the component tiles. Together they answer whether Proxy Grove has published a platform-level problem. They do not replace a test from your own client.

When monitoring is connected, this area can show operational, degraded performance, partial outage, major outage, maintenance, or monitoring. Until then, treat timestamps as absent and run your own check if a job is failing.

Live status and static help are separate. The cards pull from ProxyGroveStatus. The rest of this page explains how to interpret those cards and what to do if your path still fails.

Systems

Service components

Only surfaces that already exist on Proxy Grove are listed. Each tile shows a status pill from the feed, a short description, and a last-checked time when the feed provides one.

Product tiles cover Mobile Proxy, Residential Proxy, and Corporate Proxy. Platform tiles cover the customer dashboard and API / platform services. Login, billing, and account changes happen in the dashboard; they are not separate monitored tiles until a feed publishes them.

A green or pending pill on a product does not guarantee every country in Locations is succeeding for your endpoint. Pair the tile with a request that uses the same product, protocol, and location as production.

Legend

Understanding Proxy Grove status indicators

These labels match what the status renderer can display. A label appears on a live tile only when the feed sends that state.

  • Operational

    The published check for that component did not report an incident at last update.

  • Degraded performance

    The service is available, but some customers may see slower responses, extra failures, or intermittent errors.

  • Partial outage

    A component, product, or subset of traffic is unavailable while other parts of the platform continue.

  • Major outage

    A significant portion of the affected service is unavailable.

  • Maintenance

    Planned or emergency infrastructure work is in progress on the named component.

  • Monitoring

    An incident was mitigated and the team is watching recovery before closing the notice.

  • Awaiting monitoring

    No live check is bound yet. This is the honest default on this page until a feed is connected.

How to read this page

What to look at when you check network health

Use the page as a short checklist, not as a score. Start at the platform banner, then the product you actually use, then active incidents, then planned maintenance.

  • Overall platform banner and its last-checked time, when present
  • The product tile that matches your plan (Mobile, Residential, or Corporate)
  • Dashboard and API tiles if login or automation is also failing
  • Active incidents for a written notice, impact, and latest update
  • Planned maintenance if you are about to run a long job

This page does not currently publish a separate regional heatmap. Country-level trouble often looks like a single-location failure while other geos still work. Confirm coverage on proxy locations and retry a second country before you assume a global event.

For protocol and session behavior, see Proxy Grove Documentation and network availability.

Now

Active incidents

Open notices from the incident feed. Nothing is invented for this list.

History

Incident & maintenance history

Resolved incidents and completed maintenance appear here when they are published, including service, times, and update timeline when those fields exist.

Scheduled work

Planned maintenance

Proxy networks need occasional work: capacity, routing, authentication, or dashboard changes. Proxy Grove publishes a maintenance notice on this page when one exists. There is no separate status-subscription product documented here, so treat this page and Contact as the customer-facing channels.

During a window you might see brief disconnects, slower logins, or a component marked Maintenance. Work is scoped to named components when the notice says so. Completed windows can move into history.

Troubleshooting

Experiencing a proxy issue?

Work through this list before you rewrite application code. It matches how Proxy Grove products are actually configured: per-IP plans, HTTP or SOCKS5, sticky or rotating sessions.

  1. Check this Status page for a published incident or maintenance notice on the product you use.
  2. Confirm whether the failure is one proxy IP or every IP in the same product and country.
  3. If your plan includes another location, test that location with the same protocol and credentials.
  4. Recheck username, password, host, port, and HTTP versus SOCKS5 against Documentation.
  5. Sign in to the customer dashboard and confirm the account and endpoints are still active.
  6. Separate proxy errors from destination errors (timeouts, 403, 429 on the target site).
  7. If it still fails, contact Proxy Grove Support with product, country, protocol, and timestamps. Strip secrets from logs.
Scope

Status page versus customer-specific issues

The Status page shows platform-level health. It may not reflect every individual customer configuration, proxy endpoint, destination website, network route, or third-party service.

You can still have a failing job while the overall banner is quiet. Common local causes include:

  • The destination website is blocking or slowing your path
  • Your ISP or office firewall is interfering with the proxy port
  • Wrong credentials, expired endpoints, or mixed HTTP/SOCKS5 settings
  • A single proxy IP or city that is not the same as a product-wide event
  • Regional routing that affects one country while others stay up
  • Client timeouts, TLS settings, or application retries that never hit Proxy Grove

That split is why this page stays conservative. It will not paint every tile green to look healthy. If monitoring is unavailable, it says so.

Operations

How Proxy Grove approaches network reliability

Reliability here means customers can see published health, not that a vendor SLA is displayed. Proxy Grove products are Mobile, Residential, and Corporate proxies with HTTP/SOCKS5 and sticky or rotating sessions across listed countries. This page is the customer-visible slice of that operations work.

  • Monitoring: component checks are shown when a feed is connected; until then tiles stay in awaiting monitoring
  • Incident detection: verified notices are written to the active list instead of implied by silence
  • Service health visibility: this page, plus dashboard access for account-level state
  • Infrastructure maintenance: announced in Planned maintenance when a notice exists
  • Investigation and recovery: updates belong on the incident timeline when the feed includes them
  • Review: resolved items can move to history so the same event is not relitigated without a record

No uptime percentage is published here because this repository does not carry a verified historical availability series for the public site.

Geography

Regional service issues

Proxy Grove lists coverage across 246 countries, with availability that can vary by product. City targeting exists where supported. That is not a guarantee that every country, carrier, or destination path is equally healthy at the same moment.

Conditions can differ by country, region, ISP, mobile carrier, destination network, and routing. A Residential path in one market can succeed while a Mobile path in another stalls. Test the product and location you actually bought, then compare a second location if you have one.

Browse Proxy Grove locations, proxy products, and workflows such as SEO monitoring or web scraping if you need to see how geo targeting is used in practice.

FAQ

Status page questions

Need help during an outage?

If a published incident matches your product, mention it when you write to support. Bring product, location, protocol, and timestamps. Check Documentation for connection format.